SOCIAL MEDIA MANAGER

JOB DESCRIPTION

We are looking for a qualified Social Media Manager to join our team. If you are a tech-savvy professional, experienced in social media, PR and promotional events, we would like to meet you.


Our ideal candidate has exceptional oral and written communication skills (english and french) and is able to develop engaging content. You should be a ‘people person’ with great customer
service skills and the ability to moderate online and offline conversations. Ultimately, you should be able to act as the face and voice of our client’s brand and manage all community communications.


This is a fulltime position located in Mauritius.

Social Media Manager duties and responsibilities

  • Set, plan and implement social media and communication campaigns and strategies

  • Provide engaging text, image and video content for all social media and professional accounts

  • Respond to customers in a timely manner

  • Monitor, track and report on feedback and online reviews

  • Organise and manage events to boost brand awareness

  • Coordinate with Marketing, PR and communications teams

  • Liaise with Development and Sales departments

  • Respond to customers, industry professionals and journalists

  • Stay up-to-date with digital technology trends

Social Media Manager requirements

  • Proven work experience as a community manager or similar role

  • Experience planning and leading community initiatives

  • Ability to identify and track relevant community KPIs

  • Excellent verbal communication skills

  • Excellent writing skills

  • Excellent interpersonal and presentations skills

  • Hands on experience with social media management

  • Ability to interpret website traffic

  • Knowledge of online marketing

  • Attention to detail, critical-thinker and problem-solver

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